Terms and Conditions

Booking Deposit

 

A fully refundable deposit will be required at the time of booking starting from £20.00 to £60.00 depending on promotional voucher. This is to ensure that you and your guests attend the session and will be fully refunded (unless you use it towards any extra images purchased on the day). Please allow 3-5 working days for the booking deposit to be refunded.

 

Appointments, Cancellation and Rescheduling

 

In accordance with the Distance Selling Act appointments can be cancelled providing you contact us within 7 days of making your booking and that the booked date is not more than 7 days ahead of the date of cancellation.

 

Under 18’s need to be accompanied by a parent or legal guardian for the duration of the session. Clients are expected to turn up 15 minutes prior to their appointment. All appointments are subject to availability.

 

Your booking deposit is not refundable if you or any participants do not complete the entire session as booked, which may include consultation, makeup, hairstyling, photography and viewing session. Clients who turn up 15 minutes after their appointment time may have to be rescheduled and bookings deposit forfeited.

 

Appointments can be rescheduled only 7 days prior to appointment otherwise your booking deposit may be forfeited.

 

Third Party Bookings

 

EMBASSY STUDIO PHOTOGRAPHY will not take any responsibility for any contractual agreements between a client and their supplier i.e. studio hire, model portfolio and events.

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Any queries regarding such bookings need to be directed to the third party concerned.

Please note that we are not a recruitment/employment or modelling agency

 

Supply of Goods

 

All selected images that are fully paid can be taken away by clients on CD on the day. Please allow upto 4-6 weeks for canvases or prints orders. Because of the customized nature of our photographic products (prints and canvases) after the order has been placed, it cannot be cancelled.

 

 

Orders, Cancellation and Refunds

 

It is the client’s responsibility to ensure they read the terms and conditions stated on the order form and are happy with the images they select on the day during the viewing session.  Please note there is no obligation to purchase any images.

 

Once the photographic products have been checked, collected and signed for at our studio, no returns will be accepted nor will any refunds be processed by EMBASSY STUDIO PHOTOGRAPHY .

 

In relation to faulty products and delivery of photographic products by post, any issues with photographic products, should be sent to us in writing within 14 days of receipt of the products, along with the faulty photographic products.EMBASSY STUDIO PHOTOGRAPHY will rectify the problem and endeavor to supply the photographic product to the client as soon as possible. After the 14 day period no returns on photographic products will be accepted.

 

For copyright purposes no personal photography is allowed at the studio, use of digital camera, camera phones, video recorders or any photographic capture devices is strictly prohibited.

 

EMBASSY STUDIO PHOTOGRAPHY has the right to amend, vary or cancel these terms and condition at any time. The terms and conditions gives details of our service. If you have any queries or need clarification, please contact us and a member of staff will be happy to help you.